Privacy & Policy

Cela Va Sans Petroleum is committed to protecting the privacy and personal data of our customers, partners, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with applicable laws and regulations. By using our services or visiting our website, you agree to the terms of this policy.

1. Information We Collect

We collect personal information in the following ways:

1.1 Information You Provide to Us

Contact Information: Name, email address, phone number, and company name when you fill out forms on our website or communicate with us via email or phone.
Business Information: Financial details, contracts, or purchase orders related to your transactions with us.
Storage and Transport Requirements: Details about your storage, transport, and delivery needs for petroleum products.

1.2 Information Collected Automatically

Website Usage Data: We use cookies and tracking technologies to collect information about your interactions with our website, including IP address, browser type, and pages visited.
Device Information: Information about the device you use to access our website, including device type, operating system, and geographic location.

2. How We Use Your Information

We may use your personal information for the following purposes:

Providing Services: To process orders, arrange deliveries, offer storage solutions, and manage logistics services.
Customer Support: To respond to inquiries, provide customer service, and address complaints.
Marketing and Communication: To send you promotional content, newsletters, and information about our services, provided you have given your consent.
Compliance and Legal Obligations: To comply with applicable laws, regulations, and legal processes, such as responding to court orders or regulatory requests.
Improvement of Services: To enhance our website, improve service offerings, and optimize user experience through analytics.

3. How We Share Your Information

We may share your information with:

Service Providers: Third-party vendors who assist with payment processing, storage, logistics, IT support, and marketing services.
Business Partners: Shipping and storage facilities, tank terminals, and logistics providers for the purposes of fulfilling contracts.
Legal Authorities: Government agencies or regulatory bodies as required by law or to protect the Company’s legal interests.

We do not sell or rent your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include encryption, secure servers, and regular audits of our data management systems. However, please note that no data transmission over the internet can be guaranteed as 100% secure.

5. Your Rights

You have the following rights regarding your personal data:

Right to Access: You may request a copy of the personal information we hold about you.
Right to Rectification: You can request corrections to inaccurate or incomplete information.
Right to Deletion: You may request that we delete your personal data, subject to certain legal obligations.
Right to Object: You can object to the processing of your personal data for marketing or other specific purposes.
Right to Withdraw Consent: If we process your data based on consent, you can withdraw it at any time.

To exercise these rights, please contact us at support@celavasans-petroleum.com .

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small data files that are placed on your device when you visit a website. You can control the use of cookies by adjusting your browser settings, but disabling cookies may limit your use of certain features on our website.

7. International Data Transfers

As a global company, we may transfer your personal information to countries outside your jurisdiction, including the United States and Kazakhstan, where our storage facilities and operations are located. We will ensure that appropriate safeguards are in place to protect your data during such transfers.

8. Retention of Information

We will retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your information is no longer needed, it will be securely deleted or anonymized.

9. Updates to this Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes by email or through a prominent notice on our website.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Cela Va Sans Petroleum
Email: support@celavasans-petroleum.com
Phone (USA): +13464696658
Address (USA): 16717 Jacintoport Blvd, Houston, USA.
Address (Kazakhstan): 17 Dostyk Avenue, Suite 1203, Floor 12, Almaty, Kazakhstan.

Thank you for trusting Cela Va Sans Petroleum with your personal information.